Frequently Asked Questions

Below are answers to the most common questions about my services, rates, and availability. If you don’t see your question here, feel free to reach out directly.

Where are you located and how do sessions take place?
Beneath the Surface Therapy offers in‑person sessions at her office in La Quinta, California and secure telehealth sessions for clients anywhere in California.
Who do you work with?
EMDR Therapy in La Quinta — Specialized for High‑Functioning Professionals, Military, First Responders, & Medical Staff

Beneath the Surface Therapy works with adults seeking to heal not only from trauma, but from the identity patterns it leaves behind. Jillian's EMDR training is through the EMDR Consulting model developed by Roy Kiessling, which she integrates with somatic, attachment‑focused, and psychodynamic approaches to help you release long‑held stories, restore self‑trust, and reclaim your capacity to live fully. Specialties:
  • High‑Functioning Professional Reset — For leaders, attorneys, and executives ready to dismantle perfectionism and redefine success from the inside out.
  • Medical, Military, & First Responder EMDR — For those in high‑stakes, high‑impact roles processing moral injury, cumulative loss, and identity erosion.
  • Unconscious Guide Release — For individuals carrying a deep sense of “not enough,” ready to rewrite the beliefs that have shaped their lives.
Do you accept insurance?
Not at this time. Beneath the Surface Therapy is in the process of joining select insurance panels. Beneath the Surface Therapy accepts private pay and can provide superbills for you to submit to your insurance for possible out‑of‑network reimbursement.
📄 Superbill Guide: Learn how to get 50–80% of your therapy costs reimbursed through your PPO insurance.
Do I need a diagnosis to work with you?
For strictly private pay clients who are not seeking insurance reimbursement, no diagnosis is required. This allows us to work without insurance restrictions and maintain full confidentiality. If you plan to use a superbill for out‑of‑network reimbursement, most insurance carriers require a diagnosis code. Please check with your insurance provider first to confirm their requirements.
What are your rates?
  • Individual Therapy – $225 per 50‑minute session (in‑person or secure HIPAA‑compliant virtual)
  • EMDR Processing Session – $225 per 50‑minute session
  • Extended EMDR Session – $325 per 90‑minute session
  • Partner Add‑On – +$50 (may be added to individual therapy or EMDR sessions)
  • Free Monthly Trauma Integration Group – 90 minutes (4+ participants) or 60 minutes (2–3 participants), held one Wednesday per month; pre‑registration required
Do you offer EMDR packages or incentives?
Yes. My EMDR pathways are designed as a focused three‑step process — Positive Resourcing → Core Story Breakthrough → Survival Narrative Integration — with the option to purchase as a package for reduced rates and additional integration tools.

The Full Reset – 3 EMDR sessions (50 min each) for $625 ($208/session)
Extended EMDR Session Add‑On – Upgrade any session to 90 minutes for $325
Partner Add‑On – +$50 to include a partner in a session
Can I use HSA/FSA funds?
In many cases, yes. If your HSA or FSA provider allows, you can often be reimbursed for therapy services using a superbill. Please check with your provider for details.
Do you offer a free consultation?
Yes. Beneath the Surface Therapy offers a free 15‑minute phone consultation to discuss your needs, answer questions, and see if you’re a good fit before starting.
Does Beneath the Surface Therapy offer a sliding scale?

Sliding Scale Availability

Beneath the Surface Therapy reserves 3 reduced-rate spots for clients with financial need. Eligibility is based on an annual household income of under $85,000 and/or significant current financial hardship. Examples of hardship may include:

  • Job loss or major reduction in income
  • Divorce or separation
  • Death of a family member
  • Major medical expenses or chronic illness
  • Caregiving responsibilities
  • Unexpected housing costs or displacement
  • Other sudden life changes causing financial strain

Reduced rates range from $175–$225 per 50-minute session. These spots are reviewed every 6 months to determine if the reduced rate is still needed.

Availability depends on whether a sliding scale spot is open at the time of inquiry. Clients interested in being considered should mention this during their consultation. Beneath the Surface Therapy will review the client’s circumstances to determine eligibility and the appropriate rate.

Do I need to be in California to work with you?
Yes. For therapy and EMDR, you must be physically located in California at the time of each session, due to licensure regulations.