Flash & EMDR
Intensives

These are possible areas for assessment, not diagnoses or promises of fit. Not all burnout is trauma, achievement is not proof of trauma, and not all relationship distress calls for trauma processing. Neurodivergence, consensual kink/BDSM, CNM, polyamory, sexuality, and identity are not presumed pathology or evidence of trauma.

Jillian considers your goals, current circumstances, emotional and physical needs, ability to remain present during activation, available resources, and support after treatment. Individualized assessment determines clinical fit, preparation, pacing, and the amount of treatment needed. Sensory needs, neurodivergence, privacy, and caregiving responsibilities belong in that conversation.

Needing more preparation is not a personal failure. Significant dissociation, ongoing danger, or severe instability may point toward more preparation or a different treatment plan. Jillian discusses a different pace, additional support, or another level of care rather than trying to fit you into a preset program.

An intensive is not crisis or emergency care, a substitute for every form of treatment, or a promise to resolve every concern within a set number of hours. No uniform clinical outcome is guaranteed.

Flash & EMDR Intensives and the included follow-up are offered by telehealth only. You must be physically located in California during every clinical appointment, with a sufficiently private space and reliable connection.

Preparation includes considering your environment, sensory and accessibility needs, comfort with the technology, and a plan for interruptions or loss of connection.

Mailing correspondence: 74801 Hovley Ln E #10253, Palm Desert, CA 92260. This is a mailing address only—not a clinical office. No in-person appointments take place there.

Yes. An intensive may complement an existing therapy relationship when clinically appropriate. With your authorization, Jillian can coordinate the focus, timing, and follow-through with your therapist. Professional consultation is a different service from receiving therapy yourself.

Every package includes one 45-minute post-intensive follow-up. Jillian reviews how integration unfolded, any remaining disturbance or new material, and whether another intensive may be appropriate.

If more clinical work is appropriate afterward, the next option through this practice is another agreed 3-hour, 5-hour, or multi-day intensive. The practice does not offer standalone individual or couples psychotherapy, single-session follow-up bookings, or weekly/recurring care. Further treatment is not booked automatically or guaranteed to be appropriate.

When a different approach or level of care is needed, Jillian discusses coordination or referral. With your authorization, an intensive may also complement work with your existing therapist.

Reservation and balance. For card payment, an authorized card is kept on file. The 70% reservation deposit secures an agreed intensive and is credited toward the total. Only the remaining 30% is collected automatically 72 hours before the intensive under your written authorization—not the full fee again.

Without a card on file, full cash payment is required to schedule.

Cancellation at least 72 hours before: receive a full refund of all amounts actually paid, whether that is the deposit alone or full payment. No cancellation fee is retained. Exactly 72 hours is timely.

Rescheduling at least 72 hours before: all amounts paid transfer to the replacement appointment, with no fee, forfeiture, or new deposit. If only the card deposit was paid, the remaining 30% is collected under the written authorization at the replacement intensive’s 72-hour deadline. A fully paid package transfers in full, with no further original balance due.

Cancellation fewer than 72 hours before: 30% of the total reserved intensive fee is retained and the remaining 70% is refunded.

Rescheduling fewer than 72 hours before: 30% of the total reserved intensive fee is retained, 70% transfers to the replacement intensive, and another 30% payment is required to restore full payment.

Cancellation refunds are processed within five business days of cancellation. For card payments, refunds return to the original payment method. The retained 30% is calculated from the total reserved intensive fee—not from the deposit. Late-change accounting assumes the full payment due before the intensive.

Full terms are provided in the signed financial agreement. These summaries concern the reserved intensive block; they do not create a separate penalty for the included follow-up or professional consultation.

When no individually reviewed emergency exception applies, 30% of the total intensive fee is retained. The remaining 70% may be refunded, with the refund processed within five business days, or applied to a rescheduled intensive. Card refunds return to the original payment method.

If the 70% is transferred, another 30% payment is required to restore full payment for the replacement intensive. There is no separate no-show surcharge. The same funds are not both refunded and transferred.

Contact Jillian as soon as reasonably possible. Emergency exceptions are reviewed individually; a fee waiver, full refund, or free rescheduling is not automatic.

Routine proof is not required solely to preserve refund or rescheduling consideration. After hospitalization, discharge documentation may be requested to determine when a return to intensive treatment is clinically appropriate—not simply to prove entitlement to a financial exception.

The practice is not an emergency response service. Immediate danger and crisis support require the urgent resources listed below.